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I recently visited your premises for the first time and have felt obligated to contact you with regard to the service I received. Your receptionist was truly exceptional and impressed me on her product knowledge, professional manner and enthusiasm of her job. It is refreshing in this day and age to see such importance of a customer where you are treated as not a number or another sale. You obviously train and select your staff to reflect your company, and I am looking forward to supporting Bradnams in the future. Congratulations once again.
I just wanted to express my thanks for sending on the 2 door rollers as a result of our phone conversation recently... it is very much appreciated. Customer service...what a wonderful experience...aah!!
I had my wardrobe doors fitted this morning and just wanted to say how impressed I have been with the service provided by Bradnams. The whole process has been the best experience I have had with a supply company in a long time. Everything from the ordering (including making changes) to measure up & fitting has been fantastic. I would certainly recommend Bradnams to anyone wanting your products and can't speak highly enough about the service delivered.
Thank you for fixing our sliding doors, Joshua is a real tradesman and a credit to your company. His professionalism with his work ethic and friendly nature make him a great ambassador for Bradnam's.
Thanks so much - I'm thrilled with the quote and the work you've done regarding the handles and fly screens. You are a credit to your company and I'm so happy to be working with you...
We just wanted to pass on our thanks and appreciation to Richard who was so very helpful yesterday in arranging a new set of window winders for us. Great customer service. It was a real pleasure in doing business with Bradman's....
Thank you very much Tina for your advice and patience with us this week. It's a great service you offer and it has been a pleasure dealing with you... if all of the bits and pieces about our build went this well we'd be very happy indeed. I will see Rob M tomorrow morning early and should make the payment sometime before 9.30am tomorrow...all going well..by electronic transfer. Thanks once again.
Our screens were installed today and I have paid the balance by BPay. It was a pleasure dealing with you and we thank Bradnams for the installation.
I just thought you'd like to know we received a call from out site supervisor at 38 Beresford Rd, Lilydale saying that he was really happy with the service (delivery) and the products that have been delivered to site, a very pleasant change from our previous jobs using another supplier.
He commented on the quality of the products and how accommodating and respectful your delivery guys were towards handling the product and placing them where they were required on site.
I take this opportunity to commend you on your work ethic and your professionalism.
You go above and beyond to get the job done, your approach is a breath of fresh air in this industry, a quality that the industry truly lacks. Your service , product knowledge and your follow up are in the end why I chose to work with Bradnams, after two decades with Dowell and A&L.
I want to thank you for all your help, and please pass on my thanks to your manager for being so understanding. I’ve always been more than happy with Bradnam’s service in my various little renovations, but this latest episode has confirmed that you guys are the BEST!!
We do appreciate your professionalism, so even if your price is a bit higher, we would prefer you guys.
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