Bradnam’s Windows & Doors Pty Ltd is a member of the Australian Window Association and as such conform to an Industry Code of Conduct designed to protect consumers.
Subject to conditions and limitations Bradnam’s Windows & Doors Pty Ltd guarantees its products against defects arising from faulty workmanship or materials for seven years from the date of delivery or installation.
For the purpose of this warranty “the product” can mean a window, door, insect screen, safety screen, Stainless View™ screen, Ali-View™ screen, shower screen, mirror or wardrobe door product ordinarily manufactured and sold by Bradnam’s Windows & Doors Pty Ltd.
Claims under this guarantee must be made within one month of the defect arising in the product. Other than as provided by law Bradnam’s Windows & Doors Pty Ltd will repair or replace the product to the extent that it is functionally equivalent to the original product supplied.
Copies of documentation showing the purchase date of the product should be included with your written claim and forwarded to the nearest Bradnam’s Windows and Doors Pty Ltd office. All warranty claims will initially require a deposit to be paid. After inspection by Bradnam’s Windows and Doors Pty Ltd personnel or authorised agents, the customer will be advised if the claim is covered under the warranty. If the claim is under warranty the deposit will be refunded and the product will be repaired or replaced by Bradnam’s Windows and Doors Pty Ltd. Otherwise, upon the customer’s request, Bradnam’s Windows and Doors Pty Ltd will provide a quote to rectify the problem.
Product availability, pricing, features, options, sizes, configurations and performance are subject to regional variations, design requirements, and building codes. Images are for illustration purposes only and may not accurately represent the product. Bradnam’s Windows & Doors reserves the right to change, alter or delete any aspect of this product without notice. We recommend visiting a Bradnam’s showroom before ordering to view colour swatches, glass samples and actual products.