Product Care

Powder coated Frame

• In a rural atmosphere, cleaning may not be needed more frequently than every 6 months.
• In industrial and marine environments, more frequent cleaning (e.g. monthly, every 3 months is necessary)
• It is important that non-abrasive mild detergent solution is used for cleaning.
• Add the non-abrasive mild detergent solution to a bucket of warm water.
• Wet a clean soft, non-abrasive damp cloth then wipe the aluminium.
• Make sure that the surfaces are thoroughly rinsed after cleaning to remove all residues.

Glass

• All glass surfaces should be kept clean by prompt removal of all dirt.
• Use clean water and soft clean rags as buttons or grit can scratch the glass.
• In some instances, a small amount of mild detergent may be of some benefit. However, do not use any form of abrasive cleaner or household cleaners.
• When using detergent make sure that the surfaces are rinsed well after cleaning to remove any detergent residue.

Low-E Glass

• The special coating on these types of glass is more difficult to clean.
• Use only soft, clean cloth, free from grit or buttons with a mild soap or detergent and water or recommended glass cleaner solution.
• DO NOT use abrasive cleaning agents.
• Make sure to dry off excess water.

Hardware

• General periodic maintenance is required on all hardware supplied such as locks, hinges, catches, closers and the like.
• The external finish of hardware must be kept clean by removing any harmful residue (especially salt spray) from the surface using a non-abrasive cleaning agent.
• Internal mechanisms of locks, catches, etc. should be kept in good working order by applying a light spray of lubricant (WD40, RP7 or similar).
• Care should be taken during maintenance of internal mechanisms that any finished surface (e.g. paint etc.) is well protected to avoid damage.
• In a rural environment, away from the coast and remote industry and urban activity, maintenance must be performed every 6 months.
• Urban locations, inland and away from heavy industrial activity, maintenance must be done every 3 months.
• Coastal areas, subject to salt deposition and within 15km of the eastern coast or 10km of the western coast of Australia, fortnightly maintenance is advisable. However, the maximum period between maintenance should never exceed 1 month.

Rollers

• Remove the sliding panel of the product from the inside of the house. With the window or door partly open, lift the sliding panel up into the head while tilting the bottom of the panel towards you, out over the sill. Slide the panel downwards to remove it from the frame.
• Use a vacuum cleaner with a narrow nozzle to clean the track thoroughly.
• Use a soft rag and water mixed with mild detergent to wipe the track and rollers.
• It is important that rollers are cleaned 3-4 times a year.

Tracks

• Excess dirt or grit should be removed from window and tracks, either by vacuuming or brushing out.
• Windows and doors are designed to allow water into the sill channel, which is then drained through drain holes. The drain holes must be cleared of any obstruction.